Sweetwater Hill Farm | sweetwaterhillfarm.com
Effective date: May 5, 2026
Sweetwater Hill Farm (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect information you share with us when you visit our website or inquire about our venue.
1. Information We Collect
We collect information you provide directly to us, as well as certain information automatically when you use our site.
Information you provide
- Name, email address, and phone number submitted through contact or inquiry forms
- Event details you share when requesting a booking or quote
- Payment information processed through PayPal or Stripe (we do not store your payment card data on our servers)
Information collected automatically
- Browser type, pages visited, and time spent on the site (via analytics tools such as Google Analytics)
- Cookies and similar tracking technologies
- Device and IP address information
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and booking requests
- Process payments for venue rentals and events
- Send confirmations, reminders, and updates related to your event
- Improve our website and understand how visitors use it
- Send occasional marketing emails, if you have opted in
3. Cookies
Our website uses cookies to improve your experience and analyze site traffic. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Some parts of our site may not function properly if cookies are disabled.
4. Third-Party Services
We use third-party services to operate our website and process payments. These providers have their own privacy policies governing how they handle your data:
- Google Analytics – for website traffic analysis
- PayPal – for online payment processing
- Stripe – for online payment processing
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
5. Photography and Media
Events held at Sweetwater Hill Farm may be photographed or recorded by us for use in marketing materials, social media, and our website. By booking an event or attending an event at our venue, you acknowledge this practice.
We encourage event hosts to inform their guests that photography may occur and that images may be used for promotional purposes. If you have specific concerns about the use of images in which you or your guests appear, please contact us before your event.
6. Children’s Privacy
Our website is not directed at children under 13, and we do not knowingly collect personal information from children. Children frequently attend events at our venue accompanied by parents or guardians. We may photograph events at which children are present. If you are a parent or guardian and have concerns about your child’s image being used in our marketing materials, please contact us.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, or resolve disputes. Inquiry and booking records are generally retained for up to three years.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request that we delete your information, subject to legal and operational requirements
- Opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails
9. Data Security
We take reasonable measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Sweetwater Hill Farm
Florence, Massachusetts